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Due to the digital (downloadable) and intangible nature of our resources, we are unable to issue any refunds for change of mind purchases. Please be sure to choose your items carefully, and ask any questions prior to buying. You may also want to confirm that your device is able to open PDF documents (using software such as Adobe Reader) prior to purchasing.
We will, however, provide a refund upon request should you receive any item that is not as described.
Should you have any issues with your downloads, we are happy to assist you and encourage you to use our contact form so that we can help. Please be sure to include your order number as well as any error message you may be receiving when submitting such an enquiry.